Gilded Mythos EnterprisesGilded Mythos Slots support
Need a hand? Email us and we'll reply within two business days.
It helps to include your device (for example "iPhone 15") and what happened. If you can, attach a screenshot.
Common questions
I bought something but didn't get my coins
Close the game completely and open it again. The game checks for any purchase that didn't finish and delivers it when it starts. If your purchase was waiting for approval (for example Ask to Buy), the items arrive once it's approved.
Still missing? Email us with the date of the purchase and the item, and we'll sort it out.
How do I get a refund?
Purchases are handled by Apple, so refunds are too. Go to reportaproblem.apple.com, sign in with your Apple Account and choose the purchase.
Can I win real money?
No. Gilded Mythos Slots is for entertainment only. Coins and gems are play money: they have no cash value and can't be cashed out, transferred or exchanged for prizes.
I ran out of coins
Tap FREE COINS in the lobby for your daily bonus, the free wheel and other gifts. More coins come from levelling up, daily missions and events.
Do I have to watch ads?
Never. Ads only play when you tap a button to watch one, for example to double a reward.
Is my progress saved? What if I get a new phone?
Your progress is saved on your device. There are no accounts, so progress doesn't move to a new device or come back after deleting the app.
How do I change sounds, music or notifications?
Tap the gear button at the top of the lobby to open Settings.
Play responsibly
Gilded Mythos Slots is meant for adults 18 and older. If you or someone you know is struggling with gambling, free and confidential help is available from the National Problem Gambling Helpline: call or text 1-800-GAMBLER, or visit ncpgambling.org.